by Luke Emery | Sep 1, 2023 | AI, Customer Service
Artificial Intelligence (AI) is no longer the stuff of science fiction; it’s now an integral part of our everyday lives, from ride-hailing apps to social media algorithms. One sector where AI is making a considerable impact is customer service. While AI...
by Luke Emery | Aug 31, 2023 | How to, Writing Emails
The Underrated Power of the Customer Service Email “Sorry for the inconvenience” — We’ve all heard it, and let’s face it, no one is ever thrilled to receive a customer service email. But what if I told you that your customer service emails...
by Luke Emery | Aug 30, 2023 | AI Software, Automation, How to
Customer service has evolved considerably over the years, transitioning from a simple human-to-human interaction to a tech-driven engagement process. One technology that has recently garnered substantial attention is Artificial Intelligence (AI). According to a...
by Luke Emery | Aug 29, 2023 | AI Software, How to
Introduction If you’re swamped with customer emails, you’re not alone. Responding to customer queries is a time-consuming task, often requiring a team well-versed in the technical aspects of your products. According to a survey, 44% of customers expect an...
by Luke Emery | Aug 12, 2023 | How to
Are you looking to integrate your Notion workspace with Google Calendar? This guide will walk you through the process of setting up a two-way sync automation, ensuring that any updates made in one platform are automatically reflected in the other. Let’s dive in!...